Privacy Policy

We take the privacy of our users seriously. We understand that your personal information is important, and we are committed to protecting it. This policy outlines the information we collect, how we use it, and your rights regarding that information.

Data Retention

• Discord User IDs: We store Discord User IDs to associate personalized phrases with users.
• Guild/Server Settings: We store guild-specific settings in our database to provide customized functionality for each server.
• Audio Data: We use Amazon Polly to transcribe text-to-speech. We send the phrase, speed, and voice type to Polly for audio generation. Amazon has no insight into which user or server requested the transcription. We store cached audio data from Polly in a Amazon S3 bucket for future use. Audio data is purged when stale (unused) after 180 days.

Data Removal

• Users can reset their phrases by using the /reset command, which nullifies their data for that guild.
• Server owners can remove KITT from their server by using the /remove command, or kicking KITT from the server. This will nullify all data for their guild, effectively removing it from the database along with any phrases associated to users from that server.
• Re-inviting the bot to your server will result in an entirely new (default) database entry for the server.

If you have any questions or concerns about our Privacy Policy, please contact us through our official Kitt Support Server on Discord.

Payments

We use Stripe, a third-party payment processor, to process payments for subscriptions. When you provide payment information, such as your credit card information, that information is collected and processed by Stripe. Please refer to Stripe's Privacy Policy for more information about how they collect, use, and protect this information.

We never interact directly with personal payment information. We only store the status of subscriptions, whether active or inactive.